I cannot download apps

I need help figuring out how to download games it is not letting me and just doing a constant loop and keeping me on the same screen

Posted on Mar 11, 2023 12:20 AM

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Question marked as Top-ranking reply

Posted on Mar 11, 2023 1:36 AM

Start here -> check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.



1 reply
Question marked as Top-ranking reply

Mar 11, 2023 1:36 AM in response to Helloineedhelp1234

Start here -> check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.



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I cannot download apps

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