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does anyone know how to fix audios that won’t let me play them in the files app? i’ve already deleted it and re-downloaded it and restarted my iphone 11 pro max. it’s really starting to get on my nerves
iPhone 11 Pro Max
Hi jordan2891,
Welcome to Apple Support Communities. We understand that you're having an issue with playing audio files from your Files app. We'd like to help.
From what you've shared, it sounds like the file is not in a format that can be played on the iPhone. Typically, files here can play but you may need to complete a few steps to get this to work for you.
Do you have access to a computer? You will want to convert these files there. Check out these steps that will allow you to convert the files on a Mac or a PC:
Let us know if this helps.
Take care!
Hi jordan2891,
Welcome to Apple Support Communities. We understand that you're having an issue with playing audio files from your Files app. We'd like to help.
From what you've shared, it sounds like the file is not in a format that can be played on the iPhone. Typically, files here can play but you may need to complete a few steps to get this to work for you.
Do you have access to a computer? You will want to convert these files there. Check out these steps that will allow you to convert the files on a Mac or a PC:
Let us know if this helps.
Take care!
can’t play audio file in files app
