I can’t download google app an google photos

I can’t download google app an google photos

iPhone 7, iOS 14

Posted on Mar 12, 2023 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2023 1:32 PM

iPhone 7, iOS 14

You need to update your iPhone iOS 15.7.3

A question: 

1.

Do you have a MDM profile?

If so, contact your company - IT department.

 

2.

Have you install / use iOS Beta version?, if so remove the beta profile (Settings -> General -> VPN & Device Management).

Then Restart your iPhone and check for updates again.

 

If neither applies, see ⤵️

Try to update your iPhone, you can update the iPhone to iOS 15.7.3, see -> iPhone models compatible with iOS 15.5 -> iPhone models compatible with iOS 15.5 – Apple Support (UK)


You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support



1 reply
Question marked as Top-ranking reply

Mar 12, 2023 1:32 PM in response to sandhya167

iPhone 7, iOS 14

You need to update your iPhone iOS 15.7.3

A question: 

1.

Do you have a MDM profile?

If so, contact your company - IT department.

 

2.

Have you install / use iOS Beta version?, if so remove the beta profile (Settings -> General -> VPN & Device Management).

Then Restart your iPhone and check for updates again.

 

If neither applies, see ⤵️

Try to update your iPhone, you can update the iPhone to iOS 15.7.3, see -> iPhone models compatible with iOS 15.5 -> iPhone models compatible with iOS 15.5 – Apple Support (UK)


You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t download google app an google photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.