My AirPods Pro light just go off and not charging both the case and the buds

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My AirPods Pro light just go off and not charging both the case and the buds

Someone should please help me to solve this problem, when I open the case, there’s no any lights to indicate whether there’s charge or not but before the problem starts, I charged it to 90%. Now both ears run off and the case is not charging them. I plugged in charging for a long period but no any indication.

iPhone XR, iOS 16

Posted on Mar 12, 2023 11:30 AM

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Answer 1

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TammyW_03

Community Specialist

Mar 14, 2023 12:34 PM in response to AdamuAdm

Hey AdamuAdm,

Thank you for using Apple Support Communities. These steps may help to charge your AirPods:

Clean your AirPods and charging case as dirt and debris can cause charging issues. Here's a great guide to help with cleaning them: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
Complete the steps in this guide for charging issues: If your AirPods won’t charge - Apple Support
Try using a different charging cable to help rule out the cable being the issue.
Reset your AirPods Pro to see if fresh connections help: How to reset your AirPods and AirPods Pro - Apple Support

Let us know how it goes.

Take care!

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My AirPods Pro light just go off and not charging both the case and the buds

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