I cant buy anything

Im a Minor so when I buy things in my iPhone or iPad it needs to ask a guardian. So when I bought a thing it sent the asking thing. But when my dad tried to accept it nothing was bought even tho he pressed “buy”. So we tried again and that time it showed something like that he needed to write his card number on it but that didn’t work either. Then after that the message didn’t show up at all and now it’s back to not buying anything just disappearing after he presses buy. And it’s not some scam thing since it’s a well known app that thousands buy from daily “video star”. I’m not very smart when it comes to money and things so if it’s a obvious answer don’t say I’m an idiot💀 And no money is gone too. I’ve only found this problem with one app yet but I don’t wanna make my dad buy more things then I need

iPhone XR, iOS 16

Posted on Mar 12, 2023 12:06 PM

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Question marked as Top-ranking reply

Posted on Mar 14, 2023 12:55 PM

Hey there Nyxtq,


Thanks for reaching out to the Apple Support Communities.


If having issues with Ask to Buy not working as expected, we'd recommend having the Family Organizer work through the steps listed in the following resource that can help with troubleshooting this particular issue: If Ask to Buy isn't working - Apple Support


If the issue persists after going through the steps above, the next best option would be to reach out to Apple Support directly from this link here for additional assistance: Contact - Official Apple Support


Let us know if you have any questions.


Best regards.

1 reply
Question marked as Top-ranking reply

Mar 14, 2023 12:55 PM in response to Nyxtq

Hey there Nyxtq,


Thanks for reaching out to the Apple Support Communities.


If having issues with Ask to Buy not working as expected, we'd recommend having the Family Organizer work through the steps listed in the following resource that can help with troubleshooting this particular issue: If Ask to Buy isn't working - Apple Support


If the issue persists after going through the steps above, the next best option would be to reach out to Apple Support directly from this link here for additional assistance: Contact - Official Apple Support


Let us know if you have any questions.


Best regards.

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I cant buy anything

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