error code n/640E7504
I have this error code come up when trying to log in to Apple TV app on Telstra tv. How do i resolve as I can’t log in. I have tried restarting and removing and adding the app.
User profile for user:
bryanr14
User level:
Community Specialist
Hello TDawg08,
Thank you for reaching out in Apple Support Communities. We recommend to make sure that your Telstra TV is updated to the lasted software version. Having the latest update helps provide software improvements that may help.
In addition, you'll want to check and see if the Apple TV app is updated to the latest version. This is an additional step that can help resolve unexpected behavior. If you need assistance on how to perform these steps, we suggest contacting Telstra. Here's the link: Telstra - Contact Us
Kind regards.