I keep getting this error code while trying to sign into my Roku TV, I am using the correct password and sign in information as I used it to sign in on my phone and got right in! I tried to delete the app, unplugged the TV, redownload the app still having the issue! What is the problem?
Hi tisha151,
We'd like to share some suggestions to help with your login issue. We would recommend looking at isolating where the issue roots to. We would suggest seeing if you can sign into Manage your Apple ID on the same network you are connected to. If you are able to sign in with no issue, this would isolate to Roku. If this is isolated to Roku, you can follow Roku Support to contact them and see what help can be offered.
Thanks for using Apple Support Communities.
tisha151,
We understand your position. If the issue is isolated to only the Roku, that would usually indicate that that your account and service is OK. However, have you checked your home network to see if there any connection issues? If so, and things persist you can reach out for additional support here: Get Support
Take care.
Well here lies the problem! I did contact Roku! They problem shooted! Nothing worked so they said to contact Apple! Now you are telling me to contact Roku! So why should I continue to pay for a service I am unable to use or get any useful help/response other than contact the other party?! Neither of you have helped me!
Error code N/64BAFBB9
