All the apple devices in our house are suddenly showing weak security and will not connect to our Virgin wifi. Advice on here says to ask the IP provider to upgrade to WPA2 or WPA3, has anyone had success in getting Virgin to do this for them? If not is there any other work around as we are eating all our data!
iPhone 14
While I can’t help you w/ Virgin directly, Apple DOES provide this document of recommended WiFi security practices:
Recommended settings for Wi-Fi routers and access points - Apple Support
"Weak security" warning message shouldn't prevent your iPhone from connecting with the modem router.
See also this support article (at the section "Security"):--> Recommended settings for Wi-Fi routers and access points - Apple Support
Your ISP (or your router manufacturer support team) should be able to help you.
In the meantime, also try to reboot your router, wait for its complete autoconfiguration, then re-connect your device(s).
Regards
Giulio
If it is a router provided by Virgin, they can help you.
If not, contact the router manufacturer's support team and ask them how to interact with that specific router model.
Regards
Giulio
Thanks both. I have rebooted the router and have read the recommendation for Wi-Fi routers. I don;t know how to get Virgin to configure the router to WPA2 (AES) or WPA3
Weak security
