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Has anyone else lost ALL of their contacts with this update? Mine were all gone yesterday, except three emergency contact numbers.

After losing all my contacts yesterday, I reloaded them by hand..... When I was all finished, my gmail acct had 3 addresses less than my iphone, but the cloud had over 25 LESS contacts, I only had 3 on the cloud. How do I get the cloud to start working again?


iPhone 14, iOS 16

Posted on Mar 13, 2023 11:55 AM

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4 replies

Mar 13, 2023 12:23 PM in response to sberman

I did contact apple support, and the tech wandered here and there telling me to check this and that and the other, and after about an hour of fruitless attempts, I gave up. I did not delete them, I just wanted to call a friend and all my contacts were gone. The are also gone from the cloud! Apple support also couldn't help me with that one either. I re-entered all my contacts on the phone by hand, (finger I should say!) and they still do not appear on the cloud. I am trying to create a csv file of my contacts to save them on my PC and forget about the loud.


Mar 13, 2023 1:53 PM in response to sberman

I do have the two, but have had them since I got the iPhone14. It has worked fine until this weekend. I get my Gmail on my iphone as well. But Sat or Sun I tried to use my iphone ctx and they were gone. I went to Gmail and they were gone. I went to the cloud and they were gone, except 3 which were my emergency contacts, on both the iphone and gmail.

I worked with apple support last night and after an hour or so I gave up , said thanks and shut down. This am everything was the same, only the three. I typed in all of my contacts into the iphone contacts and they are there. I saved them to my PC as a CSV file and a CSV Card for future and have given up on that cloud crap altogether. Thanks for you input, it was an eventful afternoon. :-)


Has anyone else lost ALL of their contacts with this update? Mine were all gone yesterday, except three emergency contact numbers.

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