You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I can’t turn off auto lock, using this iPad for reading music, and while I play I can’t touch the screen to wake it up. Only options are 2 and 5 minutes, while others have a Never option.
Edit: thought this might help, this iPad is being managed by my company, but the only visible restriction is requiring passcode
iPad Pro (3rd generation)
iPad-user777 wrote:
I can’t turn off auto lock, using this iPad for reading music, and while I play I can’t touch the screen to wake it up. Only options are 2 and 5 minutes, while others have a Never option.
Edit: thought this might help, this iPad is being managed by my company, but the only visible restriction is requiring passcode
That is the reason why you can't turn off auto lock because you have your company email installed on your ipad, that is for their protection.
iPad-user777 wrote:
I can’t turn off auto lock, using this iPad for reading music, and while I play I can’t touch the screen to wake it up. Only options are 2 and 5 minutes, while others have a Never option.
Edit: thought this might help, this iPad is being managed by my company, but the only visible restriction is requiring passcode
That is the reason why you can't turn off auto lock because you have your company email installed on your ipad, that is for their protection.
If your iPad is centrally managed, it will have administrative policies applied that will restrict available device settings and features. You will need to seek assistance from the System Administrator that manages your iPad.
Auto lock can’t turn off
