Hearing aids


When I mute my iPhone in the cinema, an incoming call still rings in my hearing aids.

Can I prevent this, it is very disconcerting?

iPhone 7, iOS 15

Posted on Mar 13, 2023 3:41 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2023 10:59 PM

Hi Stellar99,

welcome to the Apple (user-to-user) Community.


Re: "incoming call still rings in my hearing aids. Can I prevent this"


Seems you may want to try using "Do Not Disturb" on your iPhone:


Apple support have an article online (link below) to help with that:

How to: Use Do Not Disturb with Focus on your iPhone or iPad


When you have Do Not Disturb turned on, a crescent moon icon  appears in the status bar and on your Lock Screen.


(If needed: You can turn it off, in the same way you turn it on.

ie: By tapping the "Do Not Disturb focus" that you have set.)


All the best :-)

5 replies
Question marked as Top-ranking reply

Mar 14, 2023 10:59 PM in response to Stellar99

Hi Stellar99,

welcome to the Apple (user-to-user) Community.


Re: "incoming call still rings in my hearing aids. Can I prevent this"


Seems you may want to try using "Do Not Disturb" on your iPhone:


Apple support have an article online (link below) to help with that:

How to: Use Do Not Disturb with Focus on your iPhone or iPad


When you have Do Not Disturb turned on, a crescent moon icon  appears in the status bar and on your Lock Screen.


(If needed: You can turn it off, in the same way you turn it on.

ie: By tapping the "Do Not Disturb focus" that you have set.)


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hearing aids

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.