camera
my camera keeps cutting off on FaceTime even when someone is not calling me or on another application
iPhone 14 Plus
User profile for user:
Sean_B1
User level:
Community Specialist
Hello morgannnn2,
We would like to see how we can help you with your camera not working as expected with FaceTime. Does this happen with any other apps? Which iOS version are you currently running? Go to Settings > General > About for the version. Follow the steps in this link for help with your camera: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support
"If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps.
- If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
- Restart your iPhone, iPad, or iPod touch.
- Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button
."
Get back to us with these details so that we have a better understanding of the issue, and we can go from there.
Cheers!