Camera

My camera is black on both my camera app and on Snapchat. But it works when I use FaceTime. How can I fix this?

iPhone 13

Posted on Apr 6, 2023 3:16 PM

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Question marked as Top-ranking reply

Posted on Apr 7, 2023 12:41 AM

If your camera is black on both the camera app and third-party camera apps, but it works when you use FaceTime, there may be a few reasons why this is happening:


  1. Check for restrictions: Make sure that the camera is not restricted on your iPhone. Go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps, and make sure that the Camera app is allowed.
  2. Close all apps: Close all apps running in the background, as this can sometimes cause issues with the camera app.
  3. Restart your iPhone: Sometimes a simple restart can help resolve issues with the camera app.
  4. Reset your iPhone's settings: If none of the above steps work, you may need to reset your iPhone's settings. Go to Settings > General > Reset > Reset All Settings. This will reset your iPhone's settings to their default values, but will not erase your data.
  5. Update your iOS: Make sure that your iPhone's software is up to date. Software updates can often fix bugs and other issues that may be causing problems with the camera app.


2 replies
Question marked as Top-ranking reply

Apr 7, 2023 12:41 AM in response to Leaflobeck

If your camera is black on both the camera app and third-party camera apps, but it works when you use FaceTime, there may be a few reasons why this is happening:


  1. Check for restrictions: Make sure that the camera is not restricted on your iPhone. Go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps, and make sure that the Camera app is allowed.
  2. Close all apps: Close all apps running in the background, as this can sometimes cause issues with the camera app.
  3. Restart your iPhone: Sometimes a simple restart can help resolve issues with the camera app.
  4. Reset your iPhone's settings: If none of the above steps work, you may need to reset your iPhone's settings. Go to Settings > General > Reset > Reset All Settings. This will reset your iPhone's settings to their default values, but will not erase your data.
  5. Update your iOS: Make sure that your iPhone's software is up to date. Software updates can often fix bugs and other issues that may be causing problems with the camera app.


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