Unable to remove a contact from contact list

According to the instructions here: Create and change groups in Contacts on Mac – Apple Support (AU)


I should be able to do the following:


  1. In the Contacts app on your Mac, select the group in the sidebar.
  2. Select the contacts you want to remove from the group.
  3. Press the Delete key on your keyboard.
  4. Click Remove from Group.


This simply does not work for me. I do (1) and (2) but when I press the delete key I just get a "boop" noise telling me that I have pressed a key that does not do anything.


Note: the contacts and groups are in iCloud. I wonder if this sharing somehow locks the group so I can't remove elements? Just a guess.



MacBook Pro 16″, macOS 12.6

Posted on Mar 14, 2023 9:18 AM

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19 replies

Apr 27, 2023 1:15 PM in response to J.Ryan

Thank you! That was the answer I needed.


For others trying this, note that there's no obvious way to remove a contact from group (no pull-down menu or anything). Just select the contact in the group and press the delete key. I verified that this didn't remove the contact altogether, just from the group.

Feb 3, 2024 9:43 AM in response to hnaugle

I have the same problem. Very annoying. It used to work perfectly. The only way I could do it is to use my iPhone - you can delete members in a list using your phone since it does not work at all with BookAir or iMac. But be careful! It also DELETE THE CONTACT, not only from the list but in your contact app. I have a bigger problem that started 4-6 weeks ago. My contacts DO NOT sync at all between my four devices. Apple is not helping - after talking to at least 12 tech people, and 10-12 hrs on the phone trying to resolve 'their' problem, still no sync between devices, and icloud.com site.

Nov 9, 2023 5:06 PM in response to rpg25

I have also been searching for the answer to this one! I was also wondering why I couldn't drag and drop contacts into a new group (not Smart Group) on iCloud in the Contacts app. Managed to create the group but not be able to add anyone to it. Another post said that this function was discontinued for iCloud, so solution is to create a new group On My Mac, add the contacts, then drag it into the iCloud part of the sidebar. Of course, I already had an empty group there with the same name from the previous attempt to create the group in iCloud - hence now searching for how to delete the bloody thing! Seems a bizarre piece of functionality to take away... On Monterey 12.6.8.

Jan 2, 2024 7:42 PM in response to rpg25

This problem is intermittent. Sometimes the EDIT "Remove from List" is selectable and works, other times "Remove from List" is "grayed out" and not selectable. Sometimes closing and reopening the program restores this function...sometimes it doesn't. Another intermittent issue is the inability to drag a contact into a Group. Again sometimes closing and reopening the program restores the function..sometimes it doesn't. I am running Sonoma 14.1 but I have seen this problem in earlier versions of Mac OS. I hope someone from Apple Support or someone who is Contacts Program knowledgeable will fill us in on what we are doing wrong.

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Unable to remove a contact from contact list

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