Unable to remove a contact from contact list

According to the instructions here: Create and change groups in Contacts on Mac – Apple Support (AU)

I should be able to do the following:

In the Contacts app on your Mac, select the group in the sidebar.
Select the contacts you want to remove from the group.
Press the Delete key on your keyboard.
Click Remove from Group.

This simply does not work for me. I do (1) and (2) but when I press the delete key I just get a "boop" noise telling me that I have pressed a key that does not do anything.

Note: the contacts and groups are in iCloud. I wonder if this sharing somehow locks the group so I can't remove elements? Just a guess.

MacBook Pro 16″, macOS 12.6

Posted on Mar 14, 2023 9:18 AM

Similar questions

19 replies

Feb 6, 2024 5:21 PM in response to Linda K. Kadota

I have the same problem! Help is needed.

rcdupont

Level 1

12 points

Apr 14, 2024 10:31 AM in response to rcdupont

Sometimes after a restart, I can add one or more contacts and then it stops working again.

rick7

Level 2

277 points

Apr 14, 2024 10:56 AM in response to rpg25

I have absolutely had this problem intermittently for quite some time. Sometimes it's fine and sometimes it's not. Can't for the life of me figure out under what conditions it works or doesn't.

rcdupont

Level 1

12 points

Apr 14, 2024 10:30 AM in response to makkwaiwah

I have been unable to add or delete contacts from contact lists for many months now. This is a total nuisance as we have various clubs that we must mail to. Cost me extra time every day. I have called Apple many times, have several case numbers, but it still doesn't work. One advisor said she listed a ticket for it; I found out later it was just canceled. Please please fix this

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Unable to remove a contact from contact list