iPhone 14 Pro Freezing

Is the 14 Pro still experiencing Wifi issues? I’m not 100% sure if my issue is Wifi related but most days when I come home from work and connect to my home Wifi my phone completely freezes. Won’t load mail, messages, google or anything. Even after I turn the wifi off close all my apps and reopen it still doesn’t work. The only thing that seems to fix it is restarting my phone then it connects and works just fine.

iPhone 14 Pro

Posted on Mar 14, 2023 1:45 PM

Reply
1 reply

Mar 15, 2023 2:39 PM in response to Chelle329


Hello Chelle329,


Thanks for asking the Apple Support Communities about your iPhone 14 freezing. We're happy to help.


1. Start with getting a backup of your IPhone: How to back up your iPhone, iPad, and iPod touch


2. Then, ensure you are updated to iOS 16.3.1: Update your iPhone or iPad - Apple Support


3. If you still have issues, please check the troubleshooting in this help article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Trying these steps will help with isolating this issue and determining the next best steps to help with resolving the Wi-Fi issue you've been having.


Also, if this is only happening at home on your home network, you might want to reach out to your internet service provider to make sure everything is good on their end as well.


Thanks.

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iPhone 14 Pro Freezing

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