How do you change ur Apple Music account?

Hi sherrell209,

The following steps address what you're describing specifically, and should provide a solution:

Switch your subscription plan on your iPhone or iPad

1. Open the Settings app. 

2. Tap your name, then tap Subscriptions.

3. Tap the name of the subscription that you want to change.

4. Tap See All Plans, then follow the onscreen instructions to complete your purchase.

5. If you chose a subscription that you can share with family, turn on Share with Family. (Don't see Share with Family? Set up Family Sharing or join a family, then return to your list of subscriptions and turn on Share with Family.) If you don't want to share the subscription with your family, turn off Share with Family.

You can find these steps along with other information that may be helpful, here: How to switch to a different subscription plan - Apple Support

If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.

Also, if this is not what you are trying to accomplish, give us a few details of the issue so we can work on a solution.

Cheers!