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feiyiA Author

Level 1

5 points

How to disable the message "more than one device is trying to play music"

I know there are a lot of people asking the same question, more than one device is trying to play music and ask me to upgrade family plan. I used to have two accounts, but i've stopped using the old one and deleted the old account from all other devices as suggested by other answers. Now I only use the new one for my iPhone, iPad, mac, HomePod mini, apple tv... but still I will receive this message. (So even if I'm single with multiple devices, I need a family plan?)

This happens to me every time I drive home. I have my iPhone plugged in my car and playing music via CarPlay. and I have two HomePods with automation "play music when i arrive at home". Every time I approach my home CarPlay will stop and this message will show up in the Music app. This is annoying! I notice that in Home app, click HomePod mini, in MUSIC&PODCASTS primary users, there are "two" users, my account and a HomePod account. Could that be the reason I got the message? But I don't want to sign out my account, why should I sign out my account on my device?

I would appreciate it if someone offering some USEFUL information rather than copy and paste saying restart your device, check the devices with my apple id, balabala... I've already done that! I won't ask this question if I could find any useful steps online.

If this is a way apple music earning extra money..................... okay fine, I'll click "not now"

iPhone 13 Pro

Posted on Mar 14, 2023 5:51 PM

Top-ranking reply

turingtest2

Level 10

274,470 points

Posted on Mar 15, 2023 3:14 AM

I don't have CarPlay, but I suspect the problem here is the automation. If you're streaming music to the car, and HomeKit tries to start another stream because it senses that you've arrived home, then that is two concurrent streams, which you're not allowed with a single user Apple Music subscription. I'd be tempted to disable the automation and create a scene that you can launch with "Hey Siri" once you've actually parked up and gone inside.

tt2

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How to disable the message "more than one device is trying to play music"

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