Frozen iphone

My iPhone 14 pro Max is not responding, it’s frozen. Help!

Posted on Mar 14, 2023 8:40 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2023 9:01 PM

Chayingo Said:

"Frozen iphone: My iPhone 14 pro Max is not responding, it’s frozen. Help!"

-------


Troubleshooting a Frozen iPhone:

Why the issue? There is no virus on it. System services are likely hung. So, what to try...


Start with a Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques.





1 reply
Question marked as Top-ranking reply

Mar 14, 2023 9:01 PM in response to Chayingo

Chayingo Said:

"Frozen iphone: My iPhone 14 pro Max is not responding, it’s frozen. Help!"

-------


Troubleshooting a Frozen iPhone:

Why the issue? There is no virus on it. System services are likely hung. So, what to try...


Start with a Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques.





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Frozen iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.