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Gcash and PAymaya issue

Hello from the Philippines, I tried unlinking my Paymaya account in appleID due to payment error, but when I checked Maya is not in the option anymore, just Gcash, Shopeepay, and cards only.


For gcash I also unlinked due to same reason, then I tried to link again. I manage to log in with gcash and authorize apple to access my gcash account but I was stuck in the last page before going back to merchant. Thanks in advance!


iPhone 12 mini, iOS 16

Posted on Mar 14, 2023 8:52 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2023 3:59 PM

Hey there jk2197,


If you're trying to add a payment method that's available in your country for Apple ID, but nothing occurs when you get to a certain step to save it, then we recommend attempting to save that payment method using a different device. Just in case, this link shows the steps to add a payment method for multiple devices: Add a payment method to your Apple ID


If you still have the same issue, the next step we recommend taking would be getting in touch with Apple Support. They'll be in the best position to assist further with this, and you can reach them using this link: Get Support


Cheers!

3 replies
Question marked as Top-ranking reply

Mar 15, 2023 3:59 PM in response to jk2197

Hey there jk2197,


If you're trying to add a payment method that's available in your country for Apple ID, but nothing occurs when you get to a certain step to save it, then we recommend attempting to save that payment method using a different device. Just in case, this link shows the steps to add a payment method for multiple devices: Add a payment method to your Apple ID


If you still have the same issue, the next step we recommend taking would be getting in touch with Apple Support. They'll be in the best position to assist further with this, and you can reach them using this link: Get Support


Cheers!

Gcash and PAymaya issue

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