I can't get my Ipad Air 5th gen to sync

I can't get my Ipad Air 5th gen to sync

iPad Air, iPadOS 16

Posted on Mar 15, 2023 7:40 AM

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Question marked as Top-ranking reply

Posted on Mar 15, 2023 7:53 AM

You appear to have arrived in the Apple Support Community from a support page concerning connection difficulties with a Windows PC.


To synchronise your iPad with a Windows PC, you will need to have installed a recent version of iTunes for Windows.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Having installed iTunes for windows, if your iPad is not recognised when connected, try using a different USB port. Some reports suggest that if difficulties are experienced when connecting to a computer’s USB-C port, instead using a USB Type-A port will often resolve connection issues.


Otherwise, these support pages should help with troubleshooting:

If your computer doesn't recognize your iPhone or iPad - Apple Support

If your Windows PC doesn't recognize your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 15, 2023 7:53 AM in response to Sparky15ca

You appear to have arrived in the Apple Support Community from a support page concerning connection difficulties with a Windows PC.


To synchronise your iPad with a Windows PC, you will need to have installed a recent version of iTunes for Windows.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Having installed iTunes for windows, if your iPad is not recognised when connected, try using a different USB port. Some reports suggest that if difficulties are experienced when connecting to a computer’s USB-C port, instead using a USB Type-A port will often resolve connection issues.


Otherwise, these support pages should help with troubleshooting:

If your computer doesn't recognize your iPhone or iPad - Apple Support

If your Windows PC doesn't recognize your iPhone, iPad, or iPod touch - Apple Support

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I can't get my Ipad Air 5th gen to sync

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