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IPhone disconnect after one ring

My phone hangs up after one ring. Call forwarding is off.

Posted on Mar 15, 2023 12:17 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2023 5:03 PM

Normally, you can choose for the phone to ring between 5 and 30 seconds before the call is forwarded to Voice Mail or another phone number.


However, this is a Carrier feature, so you must contact your Carrier and ask them to change the time before calls are forwarded. You can also change it directly in the telephone keyboard on your iPhone, but this requires a specific code, which can be different from carrier to carrier, so you can search for information on your carrier's web page.

2 replies
Question marked as Top-ranking reply

Mar 16, 2023 5:03 PM in response to saysa

Normally, you can choose for the phone to ring between 5 and 30 seconds before the call is forwarded to Voice Mail or another phone number.


However, this is a Carrier feature, so you must contact your Carrier and ask them to change the time before calls are forwarded. You can also change it directly in the telephone keyboard on your iPhone, but this requires a specific code, which can be different from carrier to carrier, so you can search for information on your carrier's web page.

Mar 21, 2023 11:05 AM in response to Community User

Thank you for your suggestion. My cellular company is willing but unable to accomplish the task. I’ve spent 3 days and spoken with 10 advisors. (Hours on hold.) I bought the phone from Apple. It’s new. It is an Apple 14 Pro Max with 2 phone lines installed. I do not have a 3rd phone to work with to solve the issue. All of these items present their own problems with a fix. It’s actually a great phone but…

IPhone disconnect after one ring

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