I'm trying to update Apple ID settings, but it won't let me enter my iPhone passcode.

I am trying to update Apple ID settings, but when it asks for my iPhone passcode, it will not let me enter it. When I try to enter a digit, I get a tone, and the digit does not enter. How to fix it?


[Re-Titled by Moderator]


MacBook Air, macOS 13.2

Posted on Mar 15, 2023 12:43 PM

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1 reply

Mar 16, 2023 2:44 PM in response to pgaffey

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 

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I'm trying to update Apple ID settings, but it won't let me enter my iPhone passcode.

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