I have been unable to add Revolut to my Apple Pay Wallet.

Hey all, I have been unable to add Revolut to Apple Wallet for use with Apple Pay. Upon trying to add my card I get the message "Card Not Added", "Contact your card issuer for more information." with the option to "Add Card Later" or "Try Again".


I have contacted Revolut support in the first instance who could not find any reason why my card would not be going through, there are no blocks, no restrictions. It is a new card. The representative even added a completely new virtual card in which I was having the same issue. I have followed the steps and attempted to add my card both through the Revolut App and the Apple Wallet App in which I receive the same outcome for both.


I was then directed to try contacting Apple Support and see if it's on their end as my support representative found no issue and the new card should not have had issues either, and come back if they don't find anything.


I called Apple Support and spoke to a lovely representative who after a quick investigation, said that I would need to go back to the card issuer as they can't see any issues.


I then was directed back to the Revolut team, who were again extremely helpful and my support representative was liaising with the technical team for a good hour or so back and forth. Keeping me in the loop, when they finally apologised and said although frustrating, there is absolutely no issue on their end. There are no blocks, stops, restrictions nothing.


So now I am asking the community for help in this matter, I have two cards already in use with Apple Pay which worked fine but I had registered them years ago. I recently acquired this new Revolut card, only having it for about a week and despite other users who have had no issue, I keep experiencing this issue.


My phone has a stable connection, I have restarted it, it has the latest updates etc. I can't seem to figure out why I can't add this card to my phone. Any help is appreciated.

Posted on Mar 16, 2023 10:44 AM

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I have been unable to add Revolut to my Apple Pay Wallet.

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