Hi if somebody can help me what happens is that my iPhone 14 pro max had 16% battery and I noticed that it was on that percentage for a while until I restarted de phone and battery went down to 12% then I did it again I waited for a couple of minutes then restarted the phone and the battery was on 10% what does it mean? I got my phone like less than a week ago
iPhone 14 Pro Max, iOS 16
Hi Chris_fletcher00,
Make sure you have tested with a different charging cable to rule out an issue with that.
Use this resource to make sure you don't have any warnings about the Battery Health: iPhone Battery and Performance - Apple Support
We also recommend keeping your iPhone updated as those steps assure you have cleared out any minor software issues and are running the most current version.
Update your iPhone or iPad - Apple Support
If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support
Cheers!
Hi Chris_fletcher00,
Make sure you have tested with a different charging cable to rule out an issue with that.
Use this resource to make sure you don't have any warnings about the Battery Health: iPhone Battery and Performance - Apple Support
We also recommend keeping your iPhone updated as those steps assure you have cleared out any minor software issues and are running the most current version.
Update your iPhone or iPad - Apple Support
If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support
Cheers!
Battery percentage stuck
