IPhone is getting switched off automatically

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Level 1

4 points

IPhone is getting switched off automatically

Even though there is sufficient charge in my mobile, my iPhone 8 is getting switched off automatically once I unplug from charger.

Can anyone help me in resolving this issue.

iPhone 8, iOS 16

Posted on Mar 16, 2023 9:33 PM

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Answer 1

Best reply

Axel Foley

Level 10

148,488 points

Mar 16, 2023 9:39 PM in response to Naviphone8

You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.

Axel F.

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Answer 2

Naviphone8 Author

Level 1

4 points

Mar 17, 2023 7:10 AM in response to Axel Foley

Hi Axel,

Please find the below details

Maximum capacity is displayed as 82%

Peak Performance Capacity - Your battery is currently supporting normal peak performance

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Answer 3

Axel Foley

Level 10

148,488 points

Mar 17, 2023 2:22 PM in response to Naviphone8

That is close enough to 80%. I recommend that you have your iPhone diagnosed at the Apple Store or at an Authorized Service Center for further resolution.

Axel F.

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IPhone is getting switched off automatically

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