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so my MacBook Pro stopped working 3 years ago, yesterday I take it out, fire it up and its starts and goes to a padlock screen. at one point, it went to my user name and I entered my password and it booted up only half way on that little white line that goes under your name... and then shut off. Help
Hi CJF1965,
welcome to the Apple (user-to-user) Community.
Re: its starts and goes to a padlock screen. at one point, it went to my user name and I entered my password
Re: The Padlock screen:
If your Mac doesn't start up all the way – Apple Support
says:
"If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue".
Seems your Mac needed the firmware password (so may be trying to start up from MacOS Recovery)
All the best :-)
Hi CJF1965,
welcome to the Apple (user-to-user) Community.
Re: its starts and goes to a padlock screen. at one point, it went to my user name and I entered my password
Re: The Padlock screen:
If your Mac doesn't start up all the way – Apple Support
says:
"If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue".
Seems your Mac needed the firmware password (so may be trying to start up from MacOS Recovery)
All the best :-)
Apple support's article: Set a firmware password on your Mac - Apple Support
says:
"If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase".
password i forgot or lost
padlock screen
