Odd error message when syncing iPad to Mac

Question

Level 1

121 points

Odd error message when syncing iPad to Mac

I'm syncing an iPad to a Mac, which includes making a backup and copying video to the iPad from the TV app. The iPad has 128 GB storage, which is less than half full. The Mac has over 600 GB free, which is plenty for the backup. The video I am copying over is about 24 GB, so there is room on the iPad for it.

Here is the message I get when I sync…

This makes no sense. The Mac has about 700 GB free. The iPad is using less than 60 GB of storage. So what is this 188.29 GB referring to? There is no way I am trying to copy that much to the iPad, there is no way the iPad is trying to copy that much to the Mac, and the Mac has the capacity for that much storage. What does this message mean? It results in some of the video not syncing over.

iPad 5th gen, iPadOS 16.3.1

MacBook Air M1, Ventura 13.2.1

iPad (5th generation)

Posted on Mar 17, 2023 12:03 PM

Reply

Answer 1

Matthew_J5

Community Specialist

Mar 19, 2023 5:01 PM in response to Scott F

Hi there Scott F,

Thank you for posting to Apple Support Communities.

We understand you're not able to sync content between your devices. as more space is required. We're happy to help. One reason may be that temporary storage space may be needed to complete the sync.

Make sure you're following the steps in the article here: Intro to syncing your Mac and your devices - Apple Support

Have you tried restarting both devices to then try the sync again?

If you continue to have an issue, we recommend getting in touch with Apple Support for additional troubleshooting: Contact Apple Support

Take care.

Reply