Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trashed mail

Lately on my Mac Mail, when I delete a message it goes into the Trash folder, but whenever I go to delete one or many at once permanently, I have to do it twice. I highlight the messages and hit Delete and they immediately come back and I have to repeat the procedure again.


Any thoughts?


Running OS High Sierra 10.13.6

iMac, macOS 10.13

Posted on Mar 18, 2023 5:15 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2023 7:43 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

1 reply
Question marked as Top-ranking reply

Mar 18, 2023 7:43 AM in response to krcolson

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

Trashed mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.