Apple has replaced 3 iPhone 4's for me all due to the slide to unlock not working. This last iPhone 4 I received at the genius bar came with 4.2.1. For 3 months the phone performed flawlessly, but I secumbed to 4.3.3 when it was released and imediately after the install the slide to unlock was NOT responsive.
Not sure what this says other than it seems to be either a 4.3.3 issue OR something is corrupting the software updates in iTunes.
I have just received my 4th IPhone 4 today, in 7 months. After talking with Apple and entering contacts,I thought I was ready to go. My first call that came in, a call I needed to take, the phone would not unlock and let me answer. Since then, it has happened 3 more times tonight on me. It isn't anything I am putting on the phone. I restored the phone as new, with the latest update. I haven't loaded any apps yet. There is something inherently wrong with the phones and Apple will not openly address the issue. They tell me there are no problems with the phones and they are wrong.
The only thing that has stayed the same with all the phones is my sim card. They say that would not cause the problem.
I'm done with the phone. Tomorrow I have to buy another, more dependable phone, at full cost.
HI to all having this problem got my phone a week ago started happening today but maybe the latest software update I installed today is the answer? as now when answering calls there is answer or decline options is that the answer? hope so.[update version 4.3.5]
Tony.
Just realised option of answer or decline is fine when screen is on, shame it couldnt be when phone is locked would solve problem.
I'm calling Apple Cupertino offices Monday morning and insisting on action. This is just crazy, this iPhone and the 3 before it suck! If I cannot slide to unlock and get to the home screen apps or answer a call someone please tell me what good this device is! Please!!
M.A wrote:
I'm calling Apple Cupertino offices Monday morning and insisting on action.
You're quite funny, really. You're no one special, and they won't make special accomodations for a nobody.
You are very correct, but I'll feel great personally after I give some $7.50/hr customer service agent an ear full.
Good to see that you feel so low about yourself that you have to demean another human being that simply works for the faceless corporation that you're angry at. I hope they transfer you to their supervisor, and they hang up on you.
I guess it's you that will be answering the call?! Why don't you experience what we have gone through with these iPhone 4's and maybe you'll understand my attitude towards their lack of addressing issues.
My company admits to and adresses it's mistakes with immediate priority, we seek solutions and fix them, we DON'T tell customers..."well thats the first time we've seen this problem"!!!
Never have liked this forum,
good luck.
Over and Out!!
just restore your iphone
or restore your iphone to a earlier firmware like 4.0,4.0.2,4.1,4.2.1,4.3,4.3.1,4.3.3,4.3.5
Hello,
It's defninetly the 4.3.x OS the probleme, my phone worked flawlessly from october 2010 to mars 2011 when i was on the previous OS 4.2.x ! they replaced my phone already 3 time and each time the same problem. I tried everything possible and imaginable :
* restoring without backup.
* remove the screen protection and the case.
* running without any application on the new phones
* changing my sim card.
* ect ..
I am in a contact with a senior tech with apple care and he is supposed to get back to me and possibly contact an engeneer from apple. I am trying to convince them that I go back to 4.2.1, he said their is a way that they can do it but it's not their procedure.
I went yesterday to apple store since i din't have any news from the senior tech to apple store to convince them to go back to 4.2.1 but no luck.
Alex
ios 4.3.4 (8k2)
in my experiences I don't think depends from position in the pocket o finger wet o anything else I may suppose. In my experiences happens also with the iphone simply on my desk, with screen up or down... My frustraction is Apple Care that received my iPhone for maintenance and deny replacement, assuring that they don not recognize this matter. But somebody else in AppleCare reads this discussions...? or many other post on different internet forums...?
Really wait for next IOS...and pray !!
I find that if I keep the phone in my pocket facing up, it hardley gets stuck anymore.
I have the same problem. On ATT in Austin. It has been happening for about 6 months. at one point I took it back to the Apple Store and they swapped it out for a new one. I did a complete new setup AND had my SIM replaced. It still does it! When every 4-5 call cannot be answered this is a HUGE annoyance! Leaving me no option other than to go get another phone.
What's the problem here?
Cannot 'Slide to Unlock'
