Unable to create a new Apple ID

Question

Unable to create a new Apple ID

Hello All, good day. I have a valid Apple ID shared within family members. I want to create a new Apple ID and still be able to use all the purchases made with the old one. However I am not able to create new Apple ID. I get the verification code in the gmail account which I want to use as new AppleID. However error results as attached. I followed the link below, as was suggested earlier. Please let me know what steps should I take.

https://appleid.apple.com/sign-in

Thank you.

Posted on Mar 18, 2023 7:19 AM

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Answer 1

Jeff_W.

Community Specialist

Mar 20, 2023 2:25 PM in response to ApplyFanAlways

Hello ApplyFanAlways,

Welcome to Apple Support Communities! It sounds like you need help with setting up a new Apple ID. We completely understand why you'd reach out, and are happy to help.

Have you tried this using a computer or another device? If so, you may need to contact Apple support to have a closer look at your account. Contact Apple for support and service - Apple Support

Please have a look and let us know if this helps!

Cheers!

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Unable to create a new Apple ID

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