Unable to remove insurance card from wallet

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Level 1

4 points

Unable to remove insurance card from wallet

I cannot remove a car insurance card from my wallet. I can pull the card up but there are no three dots appearing anywhere on the screen to select options.

Posted on Mar 18, 2023 8:33 AM

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Answer 1

Top-ranking reply

Ebonyeyez Author

Level 1

4 points

Mar 18, 2023 9:15 AM in response to Raicya

Hi Raicya. Thank you for your response. When open wallet I only see two of the few items from my wallet. Perhaps I’m describing my problem incorrectly. When I double click my phone’s side button, all the cards I have stored in the wallet displays… credit, AARP, vaccination and car insurance cards. These items aren’t displayed in my wallet in the settings, nor can I see them when I access the wallet from my Apple ID.

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Answer 2

Raicya

Level 10

208,977 points

Mar 18, 2023 8:38 AM in response to Ebonyeyez

Try this:

Go to Settings -> tap on your name (Apple ID, iCloud, Media and Purchases) -> scroll to & tap Payment & Shipping -> Login required.

Then select Apple Pay -> Click Open Wallet.

Now you should see all your cards and passes.

Select the one that you want to remove.

Then tap the More button (the 3-dots in a circle) at the top right.

Select the option -> ‘Remove Pass’.

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Unable to remove insurance card from wallet

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