Epson V600 on Ventura, scanner utility not functional?

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Level 1

20 points

Epson V600 on Ventura, scanner utility not functional?

Hi, has anyone figure out how to change the scanner settings on a V600 using the current version of Epson Scan Utility 2? The only option appears to be to reset to factory.

What I really want to do is change the power off timing from the current maximum of 300 seconds (who came up with that number??) to more like 30 or 60 minutes. Just I as I get the post processing settings correct and am ready to scan, the scanner turns off. Worse, the connection the scanner from any software hangs and will not reconnect without quitting and restarting the client. Scanning is tedious enough without that nuisance.

Thanks in advance for any solutions (...yes, I've already updated all the drivers etc.).

Mark.

Mac mini, macOS 13.2

Posted on Mar 18, 2023 1:44 PM

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Answer 1

Mar 22, 2023 8:28 AM in response to mwinnett

Epson offers this article on how to adjust the power off timeout setting in their Scan Utility. This is a Windows example, but wondering if you can find a Mac Scan Utility counterpart, or if this capability is only with their Windows Scan Utility software.

If there is no relief in the above paragraph, I would recommend contacting Epson and see if they know how to do this on macOS.

[ Update ] Just read your older post response in this community that you had reached out to Epson without a response.

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Answer 2

Rigo_O86

Community Specialist

Mar 21, 2023 7:57 AM in response to mwinnett

Hi mwinnett,

It seems you've taken good steps to update your driver and software for your scanner so far.

We recommend contacting Epson for more recommendations on how this could be fixed, as they might have some known fixes to solve common problems if any have arisen:

Epson Perfection V600 Photo

Good luck.

Thanks for using the Apple Support Communities.

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Answer 3

Mac Jim ID

Level 7

28,511 points

Mar 21, 2023 10:36 AM in response to mwinnett

Have you tried using Image Capture in your Applications folder. I have found this to be more stable than using the device drivers and software. You might not have all of the scanning options the device software includes, but the basic scanning options are there.

It seems the Printer/Scanner device drivers and software are the first thing to break after an OS software update and takes time for them to update their drivers. Using Image Capture has remained stable for me between Software updates.

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Answer 4

mwinnett Author

Level 1

20 points

Mar 22, 2023 8:18 AM in response to Mac Jim ID

Yes, thank you, Image Capture works quite well. If it had a setting to recognize the slide or film holder and did batches of 4 scans at a time, it would be perfect for most imports. Hint to Apple....

My post was about finding a way (via Terminal?) to hack the timeout setting on the V600. The factory maximum is 300 seconds but that's not long enough for post processing work.

I'm using Silverfast 9 SE Plus and find it very useful, despite the steep learning curve (their PDF and YouTube help files are great!) and the slow process. Amazing optimization of damaged/underexposed slides.

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Answer 5

mwinnett Author

Level 1

20 points

Mar 22, 2023 9:27 AM in response to VikingOSX

Correct. Still waiting to hear from Epson. The Epson Scan 2 software (current version) has a way to reach the timeout setting, but the max is 300 seconds. Not long enough IMHO. The Scanner Utility software doesn’t seem to do anything at all anymore in Ventura.

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Answer 6

mwinnett Author

Level 1

20 points

Mar 29, 2023 9:28 AM in response to mwinnett

I heard back from Epson, but the answer was “no, cannot increase the timeout duration in the utility software” and presumably not in the Scan2 app, or any other software.

Is there a clever programmer who can suggest a hack via Terminal to find and change that parameter for the V600? I assume this would have to work via the V600 firmware rather than the MacOS driver.

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Answer 7

Mac Jim ID

Level 7

28,511 points

Mar 22, 2023 8:27 AM in response to mwinnett

Gotcha! Do you have the Epson Scan Settings file in Applications > Epson Software? If you do, you should have an "Energy Savings" section to adjust the Sleep and Power Off times.

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Answer 8

mwinnett Author

Level 1

20 points

Mar 22, 2023 9:28 AM in response to Mac Jim ID

I do, and it does, but the max duration is 300 seconds, which is too short by 2x or 3x IMHO. Still waiting to hear from Epson.

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Epson V600 on Ventura, scanner utility not functional?

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