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Warranty worldwide?

Does my Apple Care bought in Thailand for my Mac mini also bought in Thailand, coverage in the Netherlands?

Mac mini (M1, 2020)

Posted on Mar 19, 2023 3:33 AM

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Posted on Mar 19, 2023 8:24 AM

+1 on babowa's response. Apple changed their terms for AppleCare+ in the summer of 2022 to include the same "country where sold..." language as the iPhone and iPad AppleCare terms. It is in the US documentation:


https://www.apple.com/legal/sales-support/applecare/applecareplus/2205/220606_applecareplusmac_us.pdf


You would have to check the Thai version as warranty coverage may be dictated by some nations' laws.

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Question marked as Top-ranking reply

Mar 19, 2023 8:24 AM in response to pieter235

+1 on babowa's response. Apple changed their terms for AppleCare+ in the summer of 2022 to include the same "country where sold..." language as the iPhone and iPad AppleCare terms. It is in the US documentation:


https://www.apple.com/legal/sales-support/applecare/applecareplus/2205/220606_applecareplusmac_us.pdf


You would have to check the Thai version as warranty coverage may be dictated by some nations' laws.

Mar 19, 2023 7:03 PM in response to Allan Jones

Thanks for your reply, the Applecare warranty, Apple bring this to an insurance company named AIG

All in Thai language, but I supposed that the cover only applies to this country.

I'm a foreigner living in Thailand, but next week I like to buy a new Mac in Hong Kong.

With this knowledge it seems to me better not to take out a guarantee because that will not apply in Thailand

Mar 21, 2023 10:04 AM in response to pieter235

Well, Apple owns the company and gets to make the rules. Personally, I believe offering a worldwide support network would be too costly - different countries means different laws and rules and different hardware. For instance, face recognition is not allowed in some countries so the device and iOS have to be configured differently so there is no way to service that device in another region. It needs to be cost effective.

Mar 21, 2023 6:22 PM in response to babowa

Of course it owns the company, but depending of the customers, or I'm wrong?

They exist by the grace of God through their customers, I know they would like to forget that.

About phones, you are right it is maybe difficult but about computers it is different, in nearly every country there are service centra, the laptops and desktops are all the same.

It is their policy they like to follow, and not what the customer would like.

Warranty worldwide?

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