website no more responsive in Safari on M1 machine

hy there!

My website works perfectly fine over intel series of Macbook

but it isn't working smoothly over M1 using safari.

Here's the URL : https://modapkpoint.com/

Posted on Mar 19, 2023 6:11 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2023 10:58 AM

Thanks for posting in the Apple Support Communities Khanzada3322,


We're not encountering an issue accessing the page from an M1 Mac. Try starting with the following steps to troubleshoot the issue you're encountering:


Reload the page

From the menu bar in Safari, choose View > Reload Page. Or press Command-R.

If Safari doesn't reload the page, quit Safari, then try again. If Safari doesn't quit, you can press Option-Command-Esc to force Safari to quit.

If Safari automatically reopens unwanted pages, quit Safari, then press and hold the Shift key while opening Safari. Learn how to control which windows Safari automatically reopens.

Install software updates and restart

Update macOS, which can include updates for Safari. If your Mac didn't restart automatically, choose Apple menu  > Restart. Some important background updates take effect only after restarting.

Check Safari extensions

If you installed any Safari extensions, turn extensions off. From the menu bar in Safari, choose Safari > Settings (or Preferences). Click Extensions, then deselect each extension to turn it off. Learn more about Safari extensions.

If you find that an extension is causing the issue, make sure that the extension is up to date.

Test with a private window 

A website can store cookies, caches, and other data on your Mac, and issues with that data can affect your use of the website. To prevent the website from using that data, view it in a private window: From the menu bar in Safari, choose File > New Private Window, or press Shift-Command-N.

If that works, use the following steps to remove the website's data, including its caches and cookies. The website can then create new data as needed. If it's a website that you sign in to, make sure that you know your sign-in information before continuing.

1. Choose Safari > Settings (or Preferences), then click Privacy.

2. Click Manage Website Data.

3. Select the affected website from the list shown.

4. Click Remove.

5. Click Done.

6. Open the website again in a non-private browser window.


You can find these steps along with additional information that may be helpful, here: If Safari doesn't open a page or work as expected on your Mac


Cheers!

Similar questions

1 reply
Question marked as Top-ranking reply

Mar 21, 2023 10:58 AM in response to Khanzada3322

Thanks for posting in the Apple Support Communities Khanzada3322,


We're not encountering an issue accessing the page from an M1 Mac. Try starting with the following steps to troubleshoot the issue you're encountering:


Reload the page

From the menu bar in Safari, choose View > Reload Page. Or press Command-R.

If Safari doesn't reload the page, quit Safari, then try again. If Safari doesn't quit, you can press Option-Command-Esc to force Safari to quit.

If Safari automatically reopens unwanted pages, quit Safari, then press and hold the Shift key while opening Safari. Learn how to control which windows Safari automatically reopens.

Install software updates and restart

Update macOS, which can include updates for Safari. If your Mac didn't restart automatically, choose Apple menu  > Restart. Some important background updates take effect only after restarting.

Check Safari extensions

If you installed any Safari extensions, turn extensions off. From the menu bar in Safari, choose Safari > Settings (or Preferences). Click Extensions, then deselect each extension to turn it off. Learn more about Safari extensions.

If you find that an extension is causing the issue, make sure that the extension is up to date.

Test with a private window 

A website can store cookies, caches, and other data on your Mac, and issues with that data can affect your use of the website. To prevent the website from using that data, view it in a private window: From the menu bar in Safari, choose File > New Private Window, or press Shift-Command-N.

If that works, use the following steps to remove the website's data, including its caches and cookies. The website can then create new data as needed. If it's a website that you sign in to, make sure that you know your sign-in information before continuing.

1. Choose Safari > Settings (or Preferences), then click Privacy.

2. Click Manage Website Data.

3. Select the affected website from the list shown.

4. Click Remove.

5. Click Done.

6. Open the website again in a non-private browser window.


You can find these steps along with additional information that may be helpful, here: If Safari doesn't open a page or work as expected on your Mac


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

website no more responsive in Safari on M1 machine

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.