airpod pro 2 cant turn off the sound when open the charging case

Hi, when I open the charging case of my airpods pro 2 it make the sound. And when I try to go to the airpod setting I cant see the option to disable that sound. I tried reseting them but it still didnt work.

AirPods Pro (2nd generation)

Posted on Mar 19, 2023 3:03 PM

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Question marked as Top-ranking reply

Posted on Mar 21, 2023 1:34 PM

Hello Levicuide,


We have a great support article that might help with this. Please take a look at it here: Change settings for AirPods Pro (all generations) - Apple Support. Follow this guidance:


"Turn off charging case sounds on AirPods Pro (2nd generation)

Your AirPods Pro (2nd generation) charging case plays a sound when it pairs, charges, and more. You can turn off these sounds.

    1. Wear your AirPods, and make sure they’re connected to your device.
    2. Do one of the following:
      • On iPhone, iPad, or iPod touch: Go to Settings , tap the name of your AirPods near the top of the screen, then turn Enable Charging Case Sounds on or off.
      • On Mac: Choose Apple menu  > System Settings, click the name of your AirPods in the sidebar (you may need to scroll down), then turn “Enable charging case sounds” on or off."



We hope this helps. Let us know if we can assist with anything else at all. Take care.

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airpod pro 2 cant turn off the sound when open the charging case

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