AirPods Gen 1 fails to stay connected for more than 1 minute.
AirPods is :
I've tried these devices:
Tried to play music from these app:
[Edited by Moderator]
iPhone X, iOS 16
Hey dashouguai,
Welcome to Apple Support Communities. It sounds like you've tried some great troubleshooting steps so far including resetting your AirPods and testing with other devices and apps. In this case, it seems that you have isolated the issue to the AirPods and there may be a hardware issue that an Apple Store or Apple Authorized Service Provider will need to address. We'd recommend checking Find Locations - Apple for local repair options.
If you have questions or need more help, reach out to Apple from Apple Support.
Take care.
Hey dashouguai,
Welcome to Apple Support Communities. It sounds like you've tried some great troubleshooting steps so far including resetting your AirPods and testing with other devices and apps. In this case, it seems that you have isolated the issue to the AirPods and there may be a hardware issue that an Apple Store or Apple Authorized Service Provider will need to address. We'd recommend checking Find Locations - Apple for local repair options.
If you have questions or need more help, reach out to Apple from Apple Support.
Take care.
I reached out to an Apple Advisor, she told me that I can send it to Apple for a repair, the cost of repair is $227 CAD. For reference, a brand new 3rd Gen airpods sells for $229 CAD.
AirPods Gen 1 Disconnect Firmware 6.8.8
