cellular connection weak after upgrade to ios 14

Thought to try reset network settings but the Apple page says that is for WiFi.

iPhone 6, iOS 12

Posted on Mar 20, 2023 12:22 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2023 2:44 PM

icwvx wrote:

The iP6s actually had iOS12 which worked great and no further updates were planned.
HOWEVER the phone was borrowed by a family member whom took it upon themselves to install several apps along with iOS14. AFAIK a direct upgrade from 12 to 15 is NOT offered, Apple installs 14 first

They just returned the phone earlier this year and we now notice it often has 'No Service' or only 1 bar. Before it had at least 2 bars.

So the question is if an update would cause the lower signal strength?

Keep in mind that “bars” is a very inexact measure of signal strength. To compare you really need the actual signal strength in DBm, which you can get using field test mode (google it if you aren’t familiar)


Could be the carrier is NOW providing fewer 4g towers as they are replaced with 5g?

Very likely. Also, carriers are dropping their voice channel, and now all voice is over LTE (VoLTE)


Perhaps APN settings need updating?

You don’t have access to APN settings directly, but you can check for a carrier update to the APN settings - go to Settings/General/About and wait about 30 seconds; if there is an update you will be prompted to install it.


I do not know hence this post.

Are you sure the family member didn’t jailbreak the phone?


8 replies
Question marked as Top-ranking reply

Mar 20, 2023 2:44 PM in response to icwvx

icwvx wrote:

The iP6s actually had iOS12 which worked great and no further updates were planned.
HOWEVER the phone was borrowed by a family member whom took it upon themselves to install several apps along with iOS14. AFAIK a direct upgrade from 12 to 15 is NOT offered, Apple installs 14 first

They just returned the phone earlier this year and we now notice it often has 'No Service' or only 1 bar. Before it had at least 2 bars.

So the question is if an update would cause the lower signal strength?

Keep in mind that “bars” is a very inexact measure of signal strength. To compare you really need the actual signal strength in DBm, which you can get using field test mode (google it if you aren’t familiar)


Could be the carrier is NOW providing fewer 4g towers as they are replaced with 5g?

Very likely. Also, carriers are dropping their voice channel, and now all voice is over LTE (VoLTE)


Perhaps APN settings need updating?

You don’t have access to APN settings directly, but you can check for a carrier update to the APN settings - go to Settings/General/About and wait about 30 seconds; if there is an update you will be prompted to install it.


I do not know hence this post.

Are you sure the family member didn’t jailbreak the phone?


Mar 20, 2023 2:30 PM in response to Axel Foley

The iP6s actually had iOS12 which worked great and no further updates were planned.

HOWEVER the phone was borrowed by a family member whom took it upon themselves to install several apps along with iOS14. AFAIK a direct upgrade from 12 to 15 is NOT offered, Apple installs 14 first.


They just returned the phone earlier this year and we now notice it often has 'No Service' or only 1 bar. Before it had at least 2 bars.


So the question is if an update would cause the lower signal strength?


Could be the carrier is NOW providing fewer 4g towers as they are replaced with 5g?


Perhaps APN settings need updating?


I do not know hence this post.

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cellular connection weak after upgrade to ios 14

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