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My personal facial emojis disappeared

How do I restore my personal facial emoji’s on my iPhone?

iPhone 13 Pro Max, iOS 16

Posted on Mar 21, 2023 2:49 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2023 10:24 AM

Hi DonnieSue,


Welcome to Apple Support Communities. We understand that you're having an issue with your Memojis on your iPhone 13 Pro Max. We'd like to help.


After creating a Memoji, you are able to delete them individually but not as a whole group. Since you say they have all disappeared, restarting your iPhone may bring them back. Give that a try first: Restart your iPhone - Apple Support


How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
The volume button is located on the left side of the device, and the side button is located on the right
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


If that doesn't work, a force restart may help: Force restart iPhone - Apple Support


Force restart iPhone
If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button.
4. When the Apple logo appears, release the side button.
An illustration of two iPhone models, one with a Home button and one without, with the screens facing up. The volume buttons for each model are on the left side of iPhone, and the side button is on the right.

Hope that helps.


Take care!


1 reply
Question marked as Top-ranking reply

Mar 22, 2023 10:24 AM in response to DonnieSue

Hi DonnieSue,


Welcome to Apple Support Communities. We understand that you're having an issue with your Memojis on your iPhone 13 Pro Max. We'd like to help.


After creating a Memoji, you are able to delete them individually but not as a whole group. Since you say they have all disappeared, restarting your iPhone may bring them back. Give that a try first: Restart your iPhone - Apple Support


How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
The volume button is located on the left side of the device, and the side button is located on the right
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


If that doesn't work, a force restart may help: Force restart iPhone - Apple Support


Force restart iPhone
If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button.
4. When the Apple logo appears, release the side button.
An illustration of two iPhone models, one with a Home button and one without, with the screens facing up. The volume buttons for each model are on the left side of iPhone, and the side button is on the right.

Hope that helps.


Take care!


My personal facial emojis disappeared

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