External SSD drives continuously disconnect then reconnect new M2 Mac mini pro

Just got the new M2 mini with an apple studio display. Bought 2 new San Disk SSD drives for external storage, and a satechi dock for extra ports with an internal 2tb ssd card. They will all randomly drop then reconnect throughout the day. Some days it will only be one of the drives, other days all 3 will do it. Most of the time I will have 2 or 3 messages that one of them was disconnected improperly, but I just got home and had 20 "disk not ejected properly" errors. I saw a long thread with this issue from the M1 Mac mini, but it never appeared to have a solution. I have the energy saver "put hard disks to sleep when possible" toggled off. Makes me think there is some problem with the thunderbolt port interface if it's not a software issue.


Any thoughts? Is my Mac mini the problem or is it something that people are just having to live with?

Mac mini (M2, 2023)

Posted on Mar 21, 2023 2:05 PM

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Posted on Mar 21, 2023 2:33 PM

Are all the SSDs USB-C or a mix of USB-A and USB-C?


Is the Satechi Dock self-power or bus-powered?


It sounds like you have to many bus-powered devices on the Dock and need to spread the external drive load out onto more of the M2 Mac mini Pro’s USB-C ports.


I think I would try one external drive on the dock or display and the other directly on one of the Mac mini’s USB- C ports.


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33 replies

Mar 30, 2023 10:27 AM in response to hcsitas

On the next port over, it happened twice while I was using the computer. It just popped up the error message, but the drive still showed on the desktop and was immediately accessible. So it doesn't have to be sleeping or display off for it to happen. Also, I plugged in a card reader to transfer a file to that drive, and half way through the transfer it gave me an error that some of the data in the file couldn't be transferred. After that, the SD card wasn't readable at all, and wouldn't eject, and I had to restart the mini to make it readable again. Once restarted the file transferred fine. Something is going on in that usb bus where the bus will just drop occasionally. Putting more load on it seems to trigger it more often, but this situation is completely unacceptable. I'm willing to listen to any other suggestions, but my 7 year old iMac is looking like a better option than this 2023 mini pro at this point. Think this just needs to be replaced honestly.

Mar 21, 2023 2:45 PM in response to den.thed

So one of the thunderbolt ports is going to the Studio Display. I now have both SSD’s plugged directly into the display. The hub is still connected to the mini directly. Would it be a problem to have two or three hard drives plugged into those thunderbolt ports, I would’ve thought that would have been no problem? Those SSDs don’t have spinning platters, so they don’t draw very much power.

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External SSD drives continuously disconnect then reconnect new M2 Mac mini pro

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