Hi I forgot my password to my MacBook and I’m trying to reset it but it keeps saying “There was an error connecting to the Apple ID server what else can I do?

How do I change my password if I can’t login ? Tried with my Apple ID but it’s not going through it says error on the server

Posted on Mar 22, 2023 4:28 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2023 2:56 PM

Hello Crazy8boys,


We would like to see how we can help you with your Mac login password. If you are unable to regain access with the steps from the link above, follow the steps in this link and let us know if you have any questions: If you can't reset your Mac login password


"Start up from macOS Recovery

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps to start up from macOS Recovery:

  • Apple silicon: Turn on your Mac and continue to press and hold the power button until you see the startup options window. Select the gear icon labeled Options, then click Continue.
  • Intel processor: Turn on your Mac and immediately press and hold Command (⌘)-R until you see an Apple logo or other image.


Use the Reset Password assistant

You should now see the utilities window, which shows options such as restoring from Time Machine, reinstalling macOS, and using Disk Utility.

  1. From the Utilities menu in the menu bar, choose Terminal.
  2. In the Terminal window, type resetpassword, then press Return to open the Reset Password assistant.
  3. If you're asked to select an admin user you know the password for, click “Forgot all passwords?”.
  4. At the Reset Password window, click Deactivate Mac, then click Deactivate to confirm.
  5. If you see an Activation Lock window, enter your Apple ID email and password, then click Next.
  6. At the Reset Password window, enter your new password information, then click Next.
  7. If this window shows multiple user accounts, click the Set Password button next to each account name, then enter the new password information for each account.
  8. When the password reset is completed, click Exit.
  9. Choose Apple menu  > Restart, then log in with your new password."


Cheers!



2 replies
Question marked as Top-ranking reply

Mar 23, 2023 2:56 PM in response to Crazy8boys

Hello Crazy8boys,


We would like to see how we can help you with your Mac login password. If you are unable to regain access with the steps from the link above, follow the steps in this link and let us know if you have any questions: If you can't reset your Mac login password


"Start up from macOS Recovery

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps to start up from macOS Recovery:

  • Apple silicon: Turn on your Mac and continue to press and hold the power button until you see the startup options window. Select the gear icon labeled Options, then click Continue.
  • Intel processor: Turn on your Mac and immediately press and hold Command (⌘)-R until you see an Apple logo or other image.


Use the Reset Password assistant

You should now see the utilities window, which shows options such as restoring from Time Machine, reinstalling macOS, and using Disk Utility.

  1. From the Utilities menu in the menu bar, choose Terminal.
  2. In the Terminal window, type resetpassword, then press Return to open the Reset Password assistant.
  3. If you're asked to select an admin user you know the password for, click “Forgot all passwords?”.
  4. At the Reset Password window, click Deactivate Mac, then click Deactivate to confirm.
  5. If you see an Activation Lock window, enter your Apple ID email and password, then click Next.
  6. At the Reset Password window, enter your new password information, then click Next.
  7. If this window shows multiple user accounts, click the Set Password button next to each account name, then enter the new password information for each account.
  8. When the password reset is completed, click Exit.
  9. Choose Apple menu  > Restart, then log in with your new password."


Cheers!



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Hi I forgot my password to my MacBook and I’m trying to reset it but it keeps saying “There was an error connecting to the Apple ID server what else can I do?

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