I recently got a new debit card, the number is the same but the expiration date is different. I got an email notification that one of my subscription payments declined. So I tried to add the new card but it says card is already added. I tried to go delete the expired card but it says it cannot be deleted because it is the source of payment for one or more subscriptions. How can I update my card information?
iPhone 11, iOS 16
kaleyb22 Said:
"Apple Subscriptions and Payments: I recently got a new debit card, the number is the same but the expiration date is different. I got an email notification that one of my subscription payments declined. So I tried to add the new card but it says card is already added. I tried to go delete the expired card but it says it cannot be deleted because it is the source of payment for one or more subscriptions. How can I update my card information?"
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Start here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support
No Success?...
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
kaleyb22 Said:
"Apple Subscriptions and Payments: I recently got a new debit card, the number is the same but the expiration date is different. I got an email notification that one of my subscription payments declined. So I tried to add the new card but it says card is already added. I tried to go delete the expired card but it says it cannot be deleted because it is the source of payment for one or more subscriptions. How can I update my card information?"
-------
Start here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support
No Success?...
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Apple Subscriptions and Payments
