My debit card expired and it won’t let me change the payment information. It has same account number but different expiration date. When I change it it says I have subscription that’s linked to my old card. Help !

My debit card expired and Apple won’t let me update the information. Help

iPhone 13, iOS 17

Posted on Jan 22, 2024 7:29 AM

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4 replies

Jan 22, 2024 7:37 AM in response to Craigotyre

He's advising you to add a different credit card, not the debit card. Once you have added a completely different card, you can then delete the debit card, then reenter the debit card with the updated expiration date or CVV.

SravanKrA

Level 10

442,730 points

Jan 22, 2024 7:30 AM in response to Craigotyre

Add a new valid card then you can remove the old card.

Craigotyre Author

Level 1

4 points

Jan 22, 2024 7:32 AM in response to SravanKrA

I tried. It says the card is on file already

Craigotyre Author

Level 1

4 points

Jan 22, 2024 7:40 AM in response to lobsterghost1

Ahhh. Ok. Thanks all

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My debit card expired and it won’t let me change the payment information. It has same account number but different expiration date. When I change it it says I have subscription that’s linked to my old card. Help !