Being charged why???

Why am i being charged $6.99 every month?

iPhone 12 mini, iOS 16

Posted on Mar 22, 2023 11:14 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2023 7:26 AM

We are not Apple but end users like you. Lacking access to Apple billing records, no one here can give you a definitive answer. However, you should be able to handle this yourself.


Start here: 


If you see 'apple.com/bill' on your billing statement - Apple Support


The important part described in that article is "view your purchase history." Do that. 


If Apple does NOT show a record of the purchases, then it is likely that some scammer has gained access to your credit card number and is pretending to be Apple. It is a common scam.


If that is the case, Apple cannot fix it but your card issuer can. When we had spurious American Express charges purported to be from another major US retailer, American Express customer service had the charges identified as bogus, forgave the debt, and issued my wife a new card number, all within just over 24 hours. They also verified that the retailer had nothing to do with the charges.


If the Apple purchase history shows the charges, then a friend or family member may have access to your credentials. Continue with instructions in the article.


1 reply
Question marked as Top-ranking reply

Mar 23, 2023 7:26 AM in response to Labeech93

We are not Apple but end users like you. Lacking access to Apple billing records, no one here can give you a definitive answer. However, you should be able to handle this yourself.


Start here: 


If you see 'apple.com/bill' on your billing statement - Apple Support


The important part described in that article is "view your purchase history." Do that. 


If Apple does NOT show a record of the purchases, then it is likely that some scammer has gained access to your credit card number and is pretending to be Apple. It is a common scam.


If that is the case, Apple cannot fix it but your card issuer can. When we had spurious American Express charges purported to be from another major US retailer, American Express customer service had the charges identified as bogus, forgave the debt, and issued my wife a new card number, all within just over 24 hours. They also verified that the retailer had nothing to do with the charges.


If the Apple purchase history shows the charges, then a friend or family member may have access to your credentials. Continue with instructions in the article.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Being charged why???

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