Refunds

If the subscription was started through your Apple account, the refund must be requested through Apple directly, not Express VPN.

Follow the steps in the support document linked below to request a refund.

click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support

Did you contact 👉 Express VPN Support directly to get your refund? If you have not, then try that first.

If the above does not work or you are unable to get a resolution from Express VPN, then Please start here 👉 Refunds, Subscriptions & Billing Questions

Axel F.

Use the steps provided in this support article:--> Request a refund for apps or content that you bought from Apple.

Apple will judge (and let you know via email) if your request is eligible for a refund.

Regards

Giulio

What region are you in that it simply ‘stopped working’?