Mac book
My Mac book 2012 wont start up when I turn it on the Apple icon shows up and then starts to load but then just goes to black screen
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User profile for user:
Grace2211
User level:
Community Specialist
Hello Joshcharles1986,
Thanks for connecting with Apple Support Communities.
We understand that your MacBook is not completely starting up. We'd like to provide you with a few steps that may help to resolve this issue:
"If startup never progresses beyond an Apple logo or progress bar:
- Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
- Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.
- Turn your Mac back on.
- If the issue persists, press and hold the power button until your Mac turns off. Then unplug all nonessential accessories from your Mac, including printers, drives, and USB hubs. You could have an issue with one or more of those devices or their cables.
- Turn your Mac back on.
- If the issue persists, once again press and hold the power button until your Mac turns off.
- Repair your startup disk as described in How to repair a Mac disk with Disk Utility.
- If the issue persists, reinstall macOS from macOS Recovery."
We hope this helps.
Take care.