Magic Keyboard Touch ID not working consistently

I'm on my 2nd magic numerical keyboard with Touch ID for my 3 month old iMac with M3 chip and continue to have this problem. I spent $2k on my new iMac 24 inch and shouldn't be dealing with this. It's unacceptable and I'll see what Apple has to say now when I call to complain for the 2nd time. This is Apple issue and not user issue ..I keep everything clean etc. they need to provide me with some compensation for my time and not having what I paid for. I've been a dedicated Apple user of iPhones,iPads AirPods, HomePods etc for many years and this is ridiculous as I said before!

I gave up long time on mini keyboard touch id then i tried again with Ventura 13.6.7 and worked for a week then now is very hard to make it work before was just resting my finger on the sensor now i have to press hard and sometimes it dosent work at all its very temperamental its weird shouldn't be temperamental either working or not ! i believe the touchid security also work with apple servers by sending kind of security encrypted key sent to their servers not only locally in our computers that's why is temperamental ! for exemple my ipad air touchid never worked and now started to work all time without updating the os ??

Replaced the hd cable, c type adapter, software updates, touch ID resets with no luck. In my case it was the monitor which was around 10 years old. Maybe pre2020 monitors seem to break the touch id. Connected to a newer one and everything is sorted. (I can confirm this as a known issue on both M1 and M3 Air).

Doesn't work consistently on M1 either. Oddly enough, it worked to allow me to sign on to this website but nothing else. I have the same experience as everyone here - it may work for a brief period of time but then nothing.

Not sure if this will help anyone else, but in addition to the keyboard, I have also have a Logitech mouse (MX Anywhere 3) which I had installed before I bought the keyboard.

After months of issues with the keyboard, I decided to disconnect the mouse and "forget" the bluetooth connection, likewise the keyboard.

Then I paired the magic keyboard and the mouse in that sequence. Absolutely no problems since.

So if you are having problems and also have the Logitech mouse, give that a try

Keyboard version

mas OS Ventura 13.3.1 (a)

Mac mini M1, 2020

any idea ?

like how to turn off The keyboard power save mode ?

Same exact issue as above … worked great for the first day and now after awhile away from the computer stops. Stinks it’s not an inexpensive feature …

I guess I should send mine back to Amazon and pick up a fresher one at the Apple Store. Did you get yours directly from apple ?

Oh okay … did they give you a hard time ? Curious maybe the stock Amazon has is all broken. Did getting a replacement fix the issue permanently? Thanks for you help / feedback

The replacement just came from Amazon … Touch ID worked right away without making new prints … just plugged it in and it worked. I’ll report back with an update if it stays working …

I’m in a mbp m2 max so perhaps m2 in general ?

Hi Swervb.

Yes, perhaps M2 generally.

Please let me now if the problem still exist after testing your new keyboard in last day.

thanks.