Magic Keyboard Touch ID not working consistently

I can confirm I'm also facing same issue. Running Ventura 13.5 Mac mini M1 and also Macbook Pro M1 Max running Ventura 13.5 (I'm working on separate keyboard since sometimes I have the lid closed and and using external monitors).

As a workaround I'm switching off the keyboard with that little toggle at the back of kyb and then switch on to bring back touchID functionality, but that only helps for literally couple minutes. Then it just loses touchID functionality again. It is a stone in a shoe Apple.

Gah I wish it were easy to report this issue and have Apple listen. My experience working in big tech for several years is that unless somebody internally pushes for fixes, it's virtually impossible to get bugs reported to the right people. All you'll get are unhelpful canned responses from vendor support folks.

That said, I have this problem too. Magic Keyboard is about two weeks old, touch id worked well for a few days, and then stopped working. It takes either disconnecting and reconnecting bluetooth, or connecting the keyboard with the chord and restarting... it's so annoying. It doesn't sound like getting the keyboard replaced fixes the problem forever, so maybe the new OS release will help?

Following up with my last post. New keyboard has been working well, no problems with Touch ID.

This is the full numeric keyboard and NOT the mini.

I will post any updates if this changes.

Yep failed. This morning the touch sensor did. It respond. Pressing in the button woke up the mbp turned on my external monitors etc … but I had to type to log in. This is annoying for a 140 dollar accessory to it not work as intended ? What has apple been saying ?

Hi all, meet the same issue. What’s your magic keyboard with Touch ID’s firmware version please? I tried with a mbp NOT on 13.3.1. Still stop working after 10ish min. Maybe it’s the keyboard itself. Thanks

Hey guys, but seems like the keyboard version 1.4.8 came out for long time, since last year, if I am correct.

not sure what the issue then. I did try pair with my MacBook which runs Monterey, the same issue.

the keyboard hardware issue then? But I see at least two of you got replacement but don’t work neither.

As me! New keyboard firmware 1.4.8, Ventura 13.4 and Apple Mac Mini M2. The touch ID, after some time, stucks. Only a reboot make it again working, but, after 10-15' one more time not working. Very annoying!

I called Apple support and they suggested I should try booting in safe mode and check if the problem remains. They said it could be related with some software I have installed, but I really don't think this is the case.

Will have to try it anyway when I have the time.

Has nothing to do with that. Apple refuses to acknowledge the issue as evidenced by this thread. It seems to only be an issue to mb users who dock. For those with minis or studios etc or other Mac’s which done have Touch ID built in it works fine wirelessly…

I have the exact same issue and often see the "connected" keyboard icon that you mention. Just like everyone else it "resets" itself once plugged in but soon after being unplugged it will revert back to not working properly and it has been driving me up the wall. I am using the 75% version of the Keyboard also.

I only use the keyboard for the conviniece that it offers!

I have both and M1 Pro MBP and a brand new M2 Max Studio and the same issue is present on both devices.

I may attempt to install Somona on my MBP and see if that fixes the issue.

I've wondered the same about an OS upgrade. Best of luck.

I thought about going to the Apple Store and trying a 3rd keyboard, but I don't want to have to keep going out and buying a new keyboard to "get lucky". My gut tells me it's firmware related.

I’m experiencing the same problem. 2021 MacBook Pro 16” M1 Pro, macOS 13.4.1 - I have a full size Magic Keyboard with Touch ID that works flawlessly but I’ve tried 2 brand new Magic Keyboard Mini with Touch ID and so far and they both have this issue

The theory that this can be related to MacOS Ventura makes sense, but there are contradicting reports.

Danickzh, you said yesterday that you downgraded to Big Sur and it worked:

I downgraded os version it works, so more like software issue.

But in May you posted this:

i tried on Big Sur, the same. It must be the keyboard then.

Just to clarify, are you using the keyboard with Big Sur right now? Is it working?

What Jsd72 posted is also interesting: full size Magic Keyboard works fine but the smaller version without numeric keypad has this issue.

Are we all using the "mini" magic keyboard? Is anyone using the full size version and having this problem?

How much of an issue does this have to be before Apple take note?

You can follow their guide to get it working again and for a short time it does fix the issue, but within a few hours it's back to functioning like any other keyboard.