When my headphones are plugged in the sound is still playing through the iPad, not the headphones, I thought maybe there was a problem with my headphones but I’ve purchased 2 new pairs and I’m still gaining the same issue. The port works 100% fine charge my iPad, so frustrating!
Hi twinsmom2001,
We recommend that you try the steps in the link below since your headphones are not working as expected with your iPad.
If your headphones don't work with your iPhone or iPad
To perform the steps in the article we suggested above, click and open the link, read the subheadings below, and try each step.
1) Update and restart your iPhone or iPad
2) Check for debris, damage, or loose connections
3) If you can't hear any sound or if only one side of your headphones works
4) If your microphone doesn't work
We recommend the steps above because they will show you what to do if you can’t hear sound from your headphones.
If you’re still experiencing the same issue, then give the steps here a try: Adjust headphone audio settings on iPad
Please let us know the outcome after giving the above steps a try.
Thanks for using the Apple Support Communities.
Cheers!
Hi twinsmom2001,
We recommend that you try the steps in the link below since your headphones are not working as expected with your iPad.
If your headphones don't work with your iPhone or iPad
To perform the steps in the article we suggested above, click and open the link, read the subheadings below, and try each step.
1) Update and restart your iPhone or iPad
2) Check for debris, damage, or loose connections
3) If you can't hear any sound or if only one side of your headphones works
4) If your microphone doesn't work
We recommend the steps above because they will show you what to do if you can’t hear sound from your headphones.
If you’re still experiencing the same issue, then give the steps here a try: Adjust headphone audio settings on iPad
Please let us know the outcome after giving the above steps a try.
Thanks for using the Apple Support Communities.
Cheers!
Headphones not working
