I just bought an iPhone XR it is like new and has latest Os update. Music plays out the speakers and not through the Apple headphones… I have tried cleaning out the port and it accepts charge no problem.
(other solutions written in articles don’t make sense like go to the control centre)
iPhone XR
Hi there GetGraham,
Thank you for posting to Apple Support Communities.
We understand you're having an issue with using headphones with your iPhone. As this may be a hardware issue, we recommend having the iPhone looked at by your local Apple Authorized Service Provider, Apple Store, or Apple Authorized Distributor. You can locate them here: Find Locations
If you need help in locating service, contact Apple Support: Get Support
Take care.
Hi there GetGraham,
Thank you for posting to Apple Support Communities.
We understand you're having an issue with using headphones with your iPhone. As this may be a hardware issue, we recommend having the iPhone looked at by your local Apple Authorized Service Provider, Apple Store, or Apple Authorized Distributor. You can locate them here: Find Locations
If you need help in locating service, contact Apple Support: Get Support
Take care.
Headphones not working iPhone Xr
